Carpet cleaning · Dogs & cats

Carpet cleaning for homes with pets

Dogs and cats bring hair, mud and the odd accident, and the carpet takes the brunt. Hot-water extraction deals with most of it well. Old urine that has soaked into the underlay is harder, and we'll tell you that up front. Send photos of the rooms and any marks.

Portable carpet extraction machine draining its dirty water into a kitchen sink
Real job · Dirty water from a carpet clean, drained into the sink
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All of LeinsterDublin, Kildare, Wicklow and every Leinster county

What pets do to a carpet

Living with a dog or a cat changes how a carpet gets dirty. It isn't just the obvious accidents. The everyday wear shows up in a few ways:

  • Hair works its way down into the pile and binds with dust, so a carpet can look clean on top while holding a lot underneath.
  • Coat oils leave a grey, slightly greasy shadow wherever a pet lies regularly: in front of the fire, beside the radiator, at the foot of the stairs.
  • Muddy paws wear a lane from the back door to the water bowl, the sofa or the dog's bed.
  • Accidents happen in every pet home at some point, from puppies and kittens to older animals.

Most of that responds very well to a thorough hot-water extraction clean. The exception is urine that has been left long enough to reach the underlay, and that's worth understanding before you book.

Hair first, then water

Pet hair is the reason a pre-vacuum matters so much in these homes. Once hair gets wet it clumps into the base of the pile and clogs equipment, so we go over the carpet thoroughly while it's dry, more than once in the worst spots, and pay attention to edges and under the radiators where hair collects.

Then the walking lanes and the pet's favourite spots get a pre-spray suited to oily soiling, and the carpet is rinsed and extracted. The water that comes out of a pet home is usually a good deal darker than people expect.

Between cleans, a rubber-bristled brush or a slightly damp rubber glove drawn across the carpet pulls up hair that the vacuum leaves behind. Vacuum more often in spring and autumn, when most dogs and cats moult hardest, and empty the vacuum outside so the hair doesn't drift straight back.

Before we arrive

A few things make the day go better in a pet home:

  • Pick up toys, bowls and beds so the floor is clear.
  • Show us the accident spots. Old ones don't always show on a patterned carpet, and we'd rather treat every one.
  • Walk the dog first, so it's settled and happy to stay in another room.
  • Mention any sick or elderly pets, so we can keep noise and disruption near them to a minimum.

Muddy paws and the back-door lane

Irish weather means muddy paws for half the year. Mud on its own usually comes out well, because once it's dry most of it is loose soil. What builds up over months is the grey lane where damp paws carry fine grit across the same few metres of carpet every day.

A clean brings that lane back up. To keep it at bay afterwards, a washable mat outside and a towel by the back door make a real difference. So does letting mud dry fully before vacuuming it up, because wiping wet mud only spreads it.

Bedroom carpet with a dark traffic lane down the middle before cleaning
Real job · A dark walking lane before cleaning
The same bedroom carpet part-way through extraction, the traffic lane visibly lighter
Real job · The same lane part-way through extraction

Accidents, and the honest truth about old urine

Fresh accidents and old ones are completely different jobs. Here's what usually happens:

Situation What to expect
A fresh accident, blotted up quickly Usually comes out well, smell and all
A few weeks old, on the surface Often comes out or lightens a lot
Months of accidents in the same spot Stain may only lighten; odour may return in damp weather
Sick on the carpet Usually comes out; strong stomach acid can leave a pale mark on some dyes
Soaked through to the floorboards Beyond what a surface clean can reach

Old urine is hard for two reasons. It soaks down through the carpet into the underlay and sometimes the floor beneath, where no surface clean can rinse it fully. And as it dries it leaves salts behind that draw moisture from the air, which is why a smell can come back on a wet day even after a good clean. Urine can also change the colour of some carpet dyes permanently, so a pale or yellowish patch may remain once the stain itself has gone.

We treat urine spots with products made for the job and extract them thoroughly, and on many jobs the improvement is big. What we won't do is promise a smell will be gone for good when it's been building for months. In the worst cases, a carpet fitter lifting the carpet and replacing a section of underlay is the real fix, and a clean afterwards finishes the job.

For what to do the moment an accident happens, see our guide to pet accidents on carpet. Other marks are covered on our carpet stain removal page.

Pets and a carpet that needs help? Send photos of the rooms on WhatsApp, with a close-up of any marks and a note of how old they are. We'll give you an honest view and a clear price, usually the same day.

Use the quote form or WhatsApp 085 202 1222.

Keeping pets off while it dries

After the clean, the carpet is damp for a few hours. Keep pets off it until it's completely dry, for a few reasons:

  • Paw prints. Damp pile picks up every speck of dirt from a paw and holds onto it.
  • Curiosity. A spot that's just been treated smells different, and some dogs want to investigate it, or mark it again.
  • Air movers and hoses. Cats in particular like to explore humming machines and cables.

A walk, a shut door with water and a bed, or a few hours in the garden on a dry day all work. Our guide to carpet drying times explains what speeds drying up. Pets on the stairs are covered under stair carpet cleaning.

Sofas, rugs and the dog's favourite spot

Pets rarely stick to the carpet. If the dog sleeps on the sofa or the cat has claimed the bed, it makes sense to do those on the same visit:

  • Sofas and armchairs collect hair and oils in the seat cushions and on the arms. See upholstery cleaning.
  • Rugs need extra care, especially where urine has gone through to the backing. See rug cleaning.
  • Mattresses where a pet sleeps on the bed can be cleaned too. See mattress cleaning.

Ciprian, who runs Spotless, is fully trained in carpet cleaning through a Prochem course in 2018 (certificate no. 2018/020). Pet homes are priced the same way as any other, by the rooms, the stairs and anything else being cleaned, with extra time allowed for heavy staining. For the whole house, see our carpet cleaning service in Dublin.

The process

How we clean carpets and upholstery

Hot-water extraction, done carefully.

  1. Tell us the rooms

    Rooms, stairs, sofas or mattresses: send photos for stains.

  2. Price confirmed

    You get a clear price before we arrive.

  3. Pre-treat

    Spots and traffic lanes pre-treated to suit the fibre.

  4. Hot-water extraction

    A thorough rinse with a portable hot-water extractor.

  5. Speed-dry

    Air movers on request to speed up drying.

  6. Walk-through

    We check the result with you before leaving.

Real jobs · our own photos

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Ciprian and the team at Krystal Klean did a great job clearing out the house, they were very polite, arrived on time and took the headache away from my family having to do the clear out, would highly recommend the service

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He found rubbish in a shed we’d forgotten about - and offered to take that too - no extra charge. Highly recommend

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Following the sad passing of our mother, Cyprian and his team cleared her property with kin efficient sensitivity that made the process very easy. Very grateful for the good work and would highly recommend them.

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Reviews are copied word for word from our Google Business Profile. We don’t edit them. See more reviews.

FAQ

Questions people ask us

Our dog has been weeing in the same corner for months. Can cleaning fix the smell?

It may help a lot, but we can't promise it will go completely. After months, urine has usually gone through the carpet into the underlay and sometimes the floor beneath, which no surface clean can fully rinse. We'll treat and extract the carpet thoroughly and tell you honestly beforehand what to expect. In the worst cases, replacing that section of underlay is the real fix, and that's a job for a carpet fitter.

Should we take the dog out while you're cleaning?

A walk beforehand helps, but the dog doesn't have to leave the house. A room with the door closed, water and its bed is fine. The machine is noisy, hoses are tempting to chew and some pets get anxious with strangers about, so it's kinder for them, too. Keep them in there until the carpet is dry.

Does cleaning get out pet hair that's woven into the carpet?

Most of it. Hair is vacuumed out thoroughly before any water goes down, because wet hair clumps and clogs. What's left after the pre-vacuum is usually lifted during extraction. Very fine undercoat from breeds that moult heavily can take more than one pass.

Will cleaning get rid of fleas in the carpet?

We don't offer it as a flea treatment, and it wouldn't be honest to say it will clear an infestation. Treat the pets with a product your vet recommends, vacuum thoroughly and often, and call a pest controller if the problem carries on. Once the fleas are dealt with, a clean freshens the carpets, and the pest controller can advise on timing.

There's a dark greasy patch where our dog sleeps. Will it come out?

Usually, yes. That shadow is mostly oil from the dog's coat mixed with everyday dirt, and it lifts well with a pre-spray made for oily soiling followed by extraction. If the bed has always sat in the same spot, the pile there may also be crushed, which takes a little longer to recover.

We're getting a puppy. Should we clean the carpets before or after?

After house training usually makes more sense, because there will be accidents along the way. Deal with each one as it happens by blotting it up and rinsing with cold water, then book a full clean once the puppy is reliably going outside. Our guide to pet accidents on carpet covers the first steps.

How often should carpets be cleaned in a house with dogs or cats?

The rooms pets use most, usually the hall, the living room and wherever they sleep, often need doing every six to twelve months, with quieter rooms less often. Plenty depends on the breed, how much they moult and whether they come in muddy. Our guide to how often carpets should be cleaned breaks it down by household.

Where we work

Where we clean carpets in pet homes

Based in Dublin, cleaning carpets for dog and cat owners across Dublin and all of Leinster.

All areas we cover

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A few photos and the area is all we need. You’ll get a fixed price back, usually the same day, by WhatsApp, phone or email.

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Prefer WhatsApp? Send your photos straight to 085 202 1222.

  1. Send photosThe rooms, stairs or furniture, and any stains.
  2. Get a fixed priceUsually the same day, with a date that suits you.
  3. We clean itHot-water extraction, then airing tips while it dries.
Extraction wand on a hallway carpet next to a visibly brighter freshly cleaned patch
Hot-water extraction on a hallway carpet

Ciprian and his team are a friendly ,efficient and highly recommended service.

Andrew Jackson Google review
5.0 60+ Google reviews · read them on Google Authorised waste carrierPermit NWCPO-25-13287-01 Fully insuredOn every job we do Fully trainedProchem carpet-cleaning course