Carpet cleaning · Stains & spots

Carpet stain removal

Coffee, wine, mud, food, pet accidents and the mystery mark beside the sofa. We test before we treat, and we'll tell you honestly what's likely to shift and what may only lighten. Send a close-up photo of the stain for our view and a price.

Landing carpet with a cleaned test patch showing the difference
Real job · A cleaned test patch on a landing carpet
Spotless.ie: fully insured, authorised waste carrier
5.0 on Google60+ genuine reviews
Waste collection permitNWCPO-25-13287-01
Fully insuredOn every job we do
Quotes from photosWhatsApp, same day in most cases
All of LeinsterDublin, Kildare, Wicklow and every Leinster county

What usually comes out, and what might not

Every stain is different. What happens depends on what it is, what the carpet is made of, how long it's been there and what has already been tried on it. As a rough guide, from the stains we see most:

Stain What to expect Why
Mud and soil Usually comes out well Mostly loose particles once dry
Coffee and tea Usually comes out, especially if recent Tannin stains respond well to the right pre-treatment
Red wine and fruit juice Often comes out or fades to nothing Older wine on wool can leave a faint shadow
Most food and soft drinks Usually comes out well Sugary drinks leave a sticky patch that needs a thorough rinse
Fresh pet accidents Usually comes out, smell included Caught before it reaches the underlay
Grease and cooking oil Usually lifts with the right pre-spray Polypropylene holds onto oily soiling
Old pet urine May only lighten, and odour can return It soaks into the backing and underlay
Curry, turmeric and spices Often lightens; a yellow trace may stay Strong natural dyes
Hair dye, ink and felt-tip May only lighten They're made to colour things permanently
Rust Often lightens, sometimes clears Needs a specific treatment
Bleach and strong cleaners Won't change The colour has been removed, so there's nothing to clean out
Burns from irons, candles or straighteners Won't change The fibre itself is melted or scorched

We never promise a stain will come out before we've seen it and tested it. What you can count on is an honest view from your photo, and a careful attempt that stops before it does any harm.

Why we test before we treat

A stain treatment that works beautifully on one carpet can damage another. So before anything goes on a mark, we check four things:

  • The fibre. Wool is a protein fibre and dislikes strong alkaline products, while nylon takes stains readily and polypropylene shrugs off water-based spills but clings to oil. The right treatment depends on which one you have.
  • The dye. A little solution goes on a hidden spot and a white cloth is pressed onto it. If colour moves onto the cloth, the approach changes.
  • The stain. Tea, blood, grease and dye each need a different chemistry. A spotter that lifts coffee can set a protein stain like milk or egg.
  • What's been on it. Household sprays, washing-up liquid, vinegar and baking soda all leave something behind, and that changes how the stain reacts. Tell us everything that's been tried.

Stains are handled by Ciprian, who runs Spotless, or by his small crew. He's fully trained in carpet cleaning (Prochem course, 2018, certificate no. 2018/020).

Extraction wand on a hallway carpet next to a visibly brighter freshly cleaned patch
Real job · A freshly cleaned, brighter patch on a hallway carpet

How a stain is treated

Once we know what we're dealing with, the treatment follows a steady order:

  1. Lift what's dry. Solids are scraped off and the area vacuumed, so nothing gets smeared deeper.
  2. Apply a matched spotter. The product suits the stain and the fibre, and it's given time to work. Protein stains get a cool rinse first, because heat can cook them into the fibre.
  3. Work it gently. The spotter is eased in with a soft brush or tamped with a cloth, never scrubbed, so the pile doesn't fuzz or distort.
  4. Rinse and extract. Hot-water extraction flushes the loosened stain and the product out together, so no residue is left to attract dirt.
  5. Repeat or stop. If it's still improving, it gets another round. If it has stopped moving, more work would only risk the carpet.

When a stain comes back as the carpet dries

Now and then a mark that looked gone reappears a few hours later, often as a brownish ring. This is called wicking. Part of the stain was sitting deep in the backing or the underlay, and as the carpet dries from the top, moisture carries it back up to the tips of the pile.

It's most likely after a big spill, a whole glass rather than a drip, or after an earlier attempt that soaked the area. We reduce the risk by extracting thoroughly and drying fast with air movers. If a mark does come back once the carpet is dry, send us a photo. A second, lighter treatment often shifts it.

One stain, or the whole room?

Cleaning a single spot in a carpet that hasn't been cleaned for years can leave a bright patch that looks like a stain in reverse. That's why we sometimes suggest doing the walking lane or the whole room along with the stain. We'll say which makes sense from your photos.

It works the other way, too. Some of what people call stains are really soiling: a grey patch in front of the armchair, a dark arc inside the door, a shadow where the dog lies. Those aren't single spills, and they respond far better to a full clean of the area than to spot treatment.

The same thinking applies to fabric furniture and rugs. Stains on sofas and armchairs are covered by upholstery cleaning, rugs need their own checks under rug cleaning, and marks on mattresses are dealt with under mattress cleaning.

Not sure if your stain will shift? Send a close-up of the stain in daylight and a photo of the room on WhatsApp, with a note of anything that's been used on it. You'll get an honest answer and a price, usually the same day.

Use the quote form or WhatsApp 085 202 1222.

Before we arrive

What you do in the meantime matters more than people think:

  • Blot, don't rub. Soak up what you can with a white cloth, working from the outside in. Our guide to red wine, coffee and tea on carpet walks through the first few minutes.
  • Stick to cold water. Hot water can set protein stains, and bleach removes colour for good.
  • Stop at one attempt. Layering product on product is what turns a treatable stain into a stubborn one. Our page on DIY versus professional carpet cleaning explains why residue causes trouble.
  • Note what you used. Keep the bottle or photograph the label.

Pet accidents have their own quirks, especially once urine reaches the underlay. See pet carpet cleaning and our guide to pet accidents on carpet. Wool carpets need gentler products than synthetics, explained on our wool carpet cleaning page.

Stains are usually priced as part of cleaning the room they're in, through our carpet cleaning service in Dublin. Heavy or stubborn stain work can add time, so a photo of each mark helps us give you an accurate figure before we come out.

The process

How we clean carpets and upholstery

Hot-water extraction, done carefully.

  1. Tell us the rooms

    Rooms, stairs, sofas or mattresses: send photos for stains.

  2. Price confirmed

    You get a clear price before we arrive.

  3. Pre-treat

    Spots and traffic lanes pre-treated to suit the fibre.

  4. Hot-water extraction

    A thorough rinse with a portable hot-water extractor.

  5. Speed-dry

    Air movers on request to speed up drying.

  6. Walk-through

    We check the result with you before leaving.

Real jobs · our own photos

More from our carpet and upholstery jobs

A fantastic house clearing service, very fair price, and a very professional, careful, and friendly team. I cannot recommend Ciprian and his colleagues highly enough.

Daniel Keohane Google review

⭐⭐⭐⭐⭐

I cannot say enough great things about this cleaning company! From start to finish, their professionalism, attention to detail, and quality of service were absolutely outstanding.

Every room was cleared and even the small details that often get overlooked were handled perfectly.

The team was punctual, friendly, efficient, and clearly takes great pride in their work. Their dedication to delivering exceptional service truly shows, and it made the entire experience stress-free and enjoyable.

I will be using their services again in the future without hesitation.

Thank you.

Frank Murphy Google review

Ciprian and team did a great job, worked like dogs all day and into the early evening to get the Job done. Totally recommended

J R Google review

Ciprian and Will arrived bang on time and did the attic clearance in less than 2 hours. Perfect job, everything taken away and hall carpets hoovered afterwards.

Stephen Breslin Google review

Reviews are copied word for word from our Google Business Profile. We don’t edit them. See more reviews.

FAQ

Questions people ask us

Can you tell from a photo whether a stain will come out?

Often we can give you a good idea. Send a close-up taken in daylight and a wider shot of the room, and tell us what it is, roughly how old it is and what's been put on it. The final answer comes after a test on the day, because the fibre and any earlier products change how a stain behaves.

What happens if a stain doesn't come out completely?

You'll usually have heard from us beforehand that it might not. We keep working on a stain while it's still improving and stop when going further would risk the fibre or the colour. A stain that has faded to a faint shadow is far less noticeable than it was, and we'll explain what's left and why.

Why is there a pale patch where the stain used to be?

That's usually colour that was taken out earlier, by bleach, a strong household cleaner or the spill itself. While the stain sat on top, it hid the damage. Cleaning can't put colour back. A carpet fitter can sometimes patch the area with an offcut, so it's worth keeping any spare pieces.

Can you get chewing gum or candle wax out of a carpet?

Usually most of it, if not all. Both are hardened first so the bulk can be broken up and lifted out of the pile, then what's left is treated and rinsed. Coloured candle wax can leave a dye mark once the wax itself has gone, and that may only lighten.

I've already scrubbed the stain with a household product. Have I made it worse?

Possibly a little harder to treat, but rarely hopeless. Keep the bottle, or take a photo of the label, so we know what's in the carpet. Some sprays leave a residue that grabs dirt, and bleach-based ones can remove colour. Don't try anything else on it in the meantime.

Can rust marks be removed from carpet?

They often lighten a lot, and sometimes they go completely. Rust usually comes from a metal furniture leg or a plant stand left on a damp carpet, and it needs its own treatment rather than a general cleaner. Never use bleach on rust, as it tends to make the mark darker and fix it in.

My rug has left a coloured mark on the carpet under it. Can that be fixed?

Sometimes. Dye transfer happens when a rug gets wet, from a spill or a mopped floor nearby, and its colour bleeds into the carpet below. It can often be lightened, especially if it's caught early, but it doesn't always clear fully. Until then, keep the rug off that spot so it can't add more.

Do you use bleach on carpet stains?

No. Bleach strips the dye out of a carpet along with the stain, leaving a pale mark that can't be cleaned back. We use spotters matched to the stain and the fibre, then rinse them out with hot-water extraction so nothing is left behind in the pile.

Where we work

Where we treat carpet stains

Based in Dublin, removing carpet stains across Dublin and all of Leinster.

All areas we cover

Free, no-obligation quote

Tell us about the job

A few photos and the area is all we need. You’ll get a fixed price back, usually the same day, by WhatsApp, phone or email.

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Tell us what needs doing and add a few photos. We reply with a price, usually the same day.

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Prefer WhatsApp? Send your photos straight to 085 202 1222.

  1. Send photosThe rooms, stairs or furniture, and any stains.
  2. Get a fixed priceUsually the same day, with a date that suits you.
  3. We clean itHot-water extraction, then airing tips while it dries.
Extraction wand on a hallway carpet next to a visibly brighter freshly cleaned patch
Hot-water extraction on a hallway carpet

The guys did an amazing job clearing out the property that had been empty for 6 years. Very good to deal with, good communication and sent a video and pictures of the finished job. 10/10. 👏🏻

Mark Bowyer Google review
5.0 60+ Google reviews · read them on Google Authorised waste carrierPermit NWCPO-25-13287-01 Fully insuredOn every job we do Fully trainedProchem carpet-cleaning course