Who turns up at your door
When you book a carpet clean with Spotless, the person ringing your doorbell is usually Ciprian, who set up the business, or one of the small crew who work with him every day. Some customers spell it Cyprian; either is fine. It's the same person you'll have been messaging on WhatsApp about the price, so you won't be explaining the job all over again to a stranger.
Ciprian is fully trained in carpet cleaning. He completed the Prochem carpet-cleaning course in 2018 (certificate no. 2018/020), and you can see the certificate. Spotless is fully insured on every job. Shoe covers go on at the door, and the hoses are kept tidy along the skirting so the hall stays usable while we work.
What comes in from the van
Carpet cleaning kit is more compact than most people expect. On a typical house we carry in:
- A portable hot-water extractor. It rinses hot water and cleaning solution into the pile and vacuums it straight back out, dirt and all.
- A floor wand and hand tools. The wand covers open floor; the smaller tools do stairs, edges and the awkward strip behind each door.
- Pre-sprays and spotters. Chosen once we know what the carpet is made of and what the marks are.
- Air movers. Set up at the end to push air across the cleaned carpet so it dries faster.
Because the extractor is portable, it runs from inside the house rather than from the van outside. That makes parking simpler, and it means an upstairs flat is no harder for us than a semi-d with its own driveway.
spotless.ieThe first ten minutes: what we check
Before any water goes down, we walk the rooms with you. This short walk-round decides how good the result will be, so it's worth a few minutes of your time.
- The fibre. Wool, nylon, polyester and polypropylene all behave differently. Wool needs gentler products and more care with moisture, while polypropylene shrugs off most spills but clings to oily soiling. An offcut or the fitter's receipt helps if you still have one. Our page on wool carpet cleaning goes into more detail.
- The stains. We'll ask what each mark is, roughly how old it is and what has already been put on it. A mark that's been scrubbed with washing-up liquid needs a different approach from a fresh one. Carpet stain removal explains what usually lifts and what doesn't.
- Wear or dirt. A grey lane down the hall is usually part soiling and part flattened pile. Cleaning fixes the first, not the second, and we'll show you which is which.
- A test patch. On wool, older carpets, patterned carpets or anything we're unsure of, we clean a small spot out of sight first and check the colour and the backing before doing the room.
- Smells. If there's a pet odour, we'll talk about where it's likely to be coming from, because odour that has reached the underlay can come back in damp weather.
If a stain isn't going to come out, you'll hear it now, before we start, not at the end.
What helps on the day
You don't need to empty the house. A little preparation simply makes the clean quicker and the result more even.
| What we ask for | Why it matters |
|---|---|
| Small things off the floor | Shoes, toys, plants, bins and boxes under the bed leave patches we can't reach |
| A word about big furniture | Lighter pieces can be moved and put back; heavy wardrobes, beds and full bookcases are cleaned around |
| Parking close by | The van only needs to be near enough to carry the machine in; tell us about permit zones, pay-and-display or an apartment car park |
| A tap and a socket | The extractor is filled from your tap and runs off an ordinary socket |
| A sink or outside drain | The dirty water is emptied at the end of the visit |
| Pets in another room | Hoses, cables and damp carpet are best kept away from curious dogs and cats |
In winter, turning the heating on before we arrive gives the drying a head start. If the stairs are part of the job, keep the landing clear, because we start up there and work down. Our stair carpet cleaning page explains why stairs take longer than people think.
Want to know who's coming and what it costs? Send a photo of each room and any stains on WhatsApp. Ciprian will reply with a fixed price, usually the same day, and a day that suits you.
While we work, and before we leave
We start in the room furthest from the front door and work back towards it, so nobody has to cross a freshly cleaned carpet to get out. Stairs are done tread by tread from the top. The machine is loud close up, so if you have calls to make, pick a room we're not doing first.
When the cleaning is finished, we:
- go round each room with you and look at the result in good light
- set up air movers and tell you roughly how long each room needs
- empty the machine's dirty water, which is usually when people see how much was in the carpet
- tell you when it's safe to walk on it in outdoor shoes and put furniture back
Most carpets are damp rather than wet when we leave and dry within a few hours, depending on the carpet, the room and the weather. Our guide to carpet drying time covers what speeds it up.
Prices, days and where we go
Prices come from photos: one of each room, the stairs from the bottom step and a close-up of any stain you're worried about. You'll get a fixed price back, usually the same day, and that's what you pay on the day. We work Monday to Saturday, 8am to 5pm, all over Dublin and across Leinster.
Some areas have their own pages with local detail, including Rathmines, Drumcondra and Lucan. For everything we clean, from rugs to end-of-tenancy carpets, see our main carpet cleaning in Dublin page. If you're still comparing cleaners, our page on choosing a carpet cleaning company lists the questions worth asking anyone, us included.
